We understand that privacy is an important issue for users of, and visitors to, the Capio websites. The following information is designed to help users understand what information we collect, and how we handle and use the information after that.
Data Controller: Capio Anoreksi Senter AS, Jens Wilhelmsensgate 1,1671 Kråkerøy
Information collection and use
We may collect information from our users at several different points on our website. We process personal data only when necessary to provide well-functioning websites, and to manage the content and services within the website.
When visiting our websites, standardized log information are automatically collected from the users browser, including for example information about browser type, browser version, IP address and time for the server request.
This technical data makes it possible for us to ensure the proper functioning of the websites. This technical data will not be used to identify the users, nor will the technical data be connected with personal identifiably data from other sources.
Information stored in log files are periodically removed. Further retention is possible, but the IP addresses are then anonymized or removed.
Cookies are sometimes used to collect data seen as personal data, e.g. IP-address, but not any data that are directly related to the user.
Session cookies last only while the user has the web browser open. Closing the web browser will erase the session cookies. Persistent cookies will persist even after the user has closed the web browser to store the preferences of the current visit, to be used for future visits and to help with statistics and analysis. Persistent cookies will be removed after a period of time.
Contact forms and email contact
If a user contacts us with an inquiry, in contact forms or by e-mail, the user may need to provide us with personal data. We will use this personal data to respond to the inquiry and track further correspondence. Personal data will be deleted when no longer needed to fulfill the purpose of collecting the personal data.
Information and newsletters
If a user wishes to subscribe to information and newsletters we ask for contact information. We will use the contact information to send the requested information. The contact information will be used until the subscription is cancelled. The data will then be deleted.
We may request information from users in order forms. Here a user must provide contact information. We will use the contact details to fulfill the orders. If we have trouble processing an order, this contact information is used to get in touch with the user. The contact information will be used until the orders have been fulfilled. The data will then be deleted.
Web Analytics Services
Google will use the information to evaluate how the website is used, to provide us with reports on the use of our websites and to provide us with other related services. We will use this information only for statistical purposes.
We may partner with another party to provide the services referred to in this policy. We will share personal data that is necessary for the third party to provide these services.
User’s privacy rights
You have certain rights in relation to the personal information that we hold about you. You will always have the right to find out exactly what data we store on your behalf, and to ask us to correct or delete data.
If the processing of personal data is performed with consent as legal basis, you have the right to withdraw your consent at any time.
We have processes in place to enable you to exercise your rights and ensure that we can fulfil your requests concerning the personal information that we hold about you. When exercising your rights, it must be done in writing to the data controller.